The number of sessions does not increase

Check your session tracking settings. For more information, see Tracking user activity.

There are no events in the report

1. Perform a minimum of 10 app actions that trigger the event sending. It's necessary because AppMetrica accumulates events in the buffer and sends to the server in several parts.

2. Wait for 10 minutes and check the report. Reports don't display events immediately.

Problems with Swift Package Manager

Read the articles 'Library Not Found' error when you launch the app on your device and Error installing library on the device.

My problem is not listed

If your problem is not listed, contact support service. Specify the following:

1. The source code snippet that shows the SDK integration to your app.

2. Application ID in the AppMetrica web interface.

3. Device ID.

   How to get Apple IDFA

   1. Install the AppMetrica app on the test device.

   2. Log in and select your app from the list.

   3. In the upper-left corner, click → Device.

   4. The Apple IDFA is shown in the IDFA field. Enter it in the AppMetrica web interface.

      Note

      You can enable attribution testing in the AppMetrica app. Enable Attribution testing for that.

4. Device model and manufacturer, platform and OS version, AppMetrica SDK version.

If you didn't find the answer you were looking for, you can use the feedback form to submit your question. Please describe the problem in as much detail as possible. Attach a screenshot if possible.